Frequently Asked Questions

How do you determine the value of my gold items?

We first weigh the gold items you have and then check its purity in terms of Karat using our accurate KARATMETER. Then, we pay you the highest possible price for your gold.

What about the gemstones in my gold jewellery?

Our experts can safely remove the gemstones from your jewellery and return them back to you. If you want, we can buy the jewellery along with the gemstones and pay you an accurate amount as an extra for them. However, this value can vary as there are no standard measures for it.

What all can I sell here?

At 24Karat We Buy Gold, you can sell your gold, silver od diamond items. This can include jewellery, coins, biscuits, etc.

Do you charge any interest on the gold I own?

No, there is no interest charged because we purchase your gold items and give you instant cash, cheque, NEFT or RTGS immediately

What are the documents required to sell my gold?

No extensive documents are required here. All we ask for is a valid photo ID proof along with an address proof to complete the final procedures.

Do you have any retail stores where I can sell my gold on the spot?

Yes, indeed we do. As of now, we are present at various locations in North, South, East, and West Delhi & Gurgaon. For further details, please visit our branches page or feel free to call our customer support toll free number at 1800-120-2888.

What happens if my jewelry contains other gemstones?

We safely remove and hand back other gemstones to our customers. Extra value can be provided for them, but there are no standardized processes that we follow in determining the value of gemstones and hence, the value might vary from time to time

What all can be sold?

You can sell your gold, silver and diamond ornaments, jewelry, your gold or silver coins, bars & diamonds. We will make sure you get a profitable deal

Do you pay for Gem Stones?

Yes we can. If they are embedded in jewelry, we safely remove them and give them back to the customer. We can also give you a value for your gemstones. However, there is no standardized process that we follow in valuing gemstones and hence, the value might vary from time to time..

Do you buy gold biscuits?

Yes, we buy gold biscuits..

Do you charge any interest on the amount given for the gold?

No, we do not charge interest because we buy your gold and give you cash, cheque, NEFT or RTGS, unlike any other gold loan company..

Why should I choose you over normal jewelry showrooms?.

We are not a jewelry retail outlet; we are professionally managed and driven buyers of gold in Delhi & NCR Region . We provide you with detailed reports of your assets before going ahead with the deal and keep the entire process very transparent.

Will my gold be returned if I don’t accept your offer?.

The final decision is up to the customer, and once the testing methods are carried out, it depends on the customer whether they would like to sell their gold or not..

Once sold can I buy back my assets later?.

NO. We will not be able to re-sell the asset purchased as we immediately send it for processing and purification..